01 / BillingRecurring billing
The monthly plan is $297 every month. The three-month plan is $857 every three months. Memberships renew automatically until canceled; your next billing date is displayed in the portal.
If your offer includes a 10-day free trial, no membership payment is due during those 10 days. A payment card is required at signup. After the trial, the normal price for your selected plan is charged automatically unless you cancel before the trial ends. Stripe shows the first payment date before you subscribe, and you can review it in the portal. Cancel through membership billing management before that date to avoid the first charge.
02 / CancellationCancel before your next renewal
Cancel through membership billing management before the next billing date to avoid the next renewal charge. Your current paid membership continues through the end of the paid period.
If you need help, contact Tristan before your next billing date.
03 / RefundsRefunds & special circumstances
Payments are generally non-refundable, including unused time in a paid period. Tristan may review requests involving special circumstances on a case-by-case basis; an exception is not guaranteed.
This policy does not limit any rights or refunds required by applicable law.
04 / CommunicationCommunication & privacy
Tristan will contact you within 1–3 calendar days after you start your membership to arrange an onboarding call with the player, a parent, or both.
Stay connected with Tristan through private portal messages and weekly check-ins. Share questions, progress, and swing videos as part of your ongoing coaching. Sunday reminders and new-message notifications use email; private answers and swing videos stay in the portal.
The free workbook request form uses your email to deliver the PDF. Requesting the workbook alone does not sign you up for future updates. The separate email-updates checkbox is optional; you can unsubscribe at any time. Contact Tristan to request deletion of your contact details.
05 / Text alertsSMS Terms
When available, staff and parents/guardians can choose automated text alerts for portal messages, weekly check-ins, reviews, and reminders. Opting in is optional and is not a condition of purchasing coaching. Your number must be verified before alerts begin.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help, or turn texts off in Account & password. Text alerts are limited to 8 a.m.–8 p.m. in your selected time zone; messages and private coaching details stay in the portal. Contact Tristan for help.
TM Development uses Twilio to verify numbers and deliver TM Hitting texts. Your phone number and SMS consent are used for these notifications, not sold or shared with third parties for their own marketing. You can remove your saved number in the portal. Limited consent, opt-out, and delivery records may be retained for safety and compliance. SMS is not an emergency service; delivery is not guaranteed. Read our Privacy Policy.